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Terms & Conditions – Airo Reserve

Welcome to Airo Reserve. By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any bookings.

1. General Terms

  • Airo Reserve is a third-party travel service provider assisting customers with flight reservations, changes, and cancellations.

  • By using our website, you agree to provide accurate and complete information when making a booking.
  • We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any updates.

2. Flight Bookings & Reservations

  • All flight bookings are subject to availability and airline policies.

  • Prices displayed on our website may change based on airline fare updates and demand.
  • A booking is confirmed only after successful payment and receipt of a confirmation email.
  • Customers must review all booking details before finalizing their reservations, as changes may be subject to airline fees.

3. Changes & Cancellations

  • Flight changes and cancellations are subject to airline policies and applicable fees.

  • We assist customers in modifying or canceling bookings based on airline rules, but we do not control airline decisions.
  • Any refunds for cancellations will be processed as per the airline’s refund policy and may take a few days to reflect.

4. Payment & Refund Policy

  • Payments must be made using valid credit/debit cards or other approved payment methods.
  • We are not responsible for declined transactions due to bank restrictions or insufficient funds.
  • Refunds, if applicable, are subject to airline policies and service fees. Processing times may vary based on the payment method used.

5. Travel Documents & Requirements

  • Customers are responsible for ensuring they have valid travel documents, including passports, visas, and health certificates.
  • Airo Reserve is not responsible for denied boarding due to incomplete or incorrect documentation.

6. Liability Disclaimer

  • We act as a booking facilitator and do not operate airlines or control flight schedules.

  • We are not liable for flight delays, cancellations, or changes imposed by airlines.
  • We do not guarantee specific seat assignments or special requests, as these depend on airline availability.

7. Use of Website

  • Users must not engage in fraudulent activities, misuse our services, or interfere with website functionality.
  • Any unauthorized use of our website, including scraping data or hacking attempts, may result in legal action.

8. Privacy & Data Protection

  • We respect your privacy and handle personal information as outlined in our Privacy Policy.
  • By using our services, you consent to the collection and use of your data for booking and marketing purposes.

9. Governing Law

  • These terms and conditions are governed by the laws of [Your Jurisdiction].

  • Any disputes arising from the use of our services shall be resolved in the courts of [Your Jurisdiction].

10. Contact Information

For any questions regarding these terms, please contact us:

📧 Email: support@airoreserve.com
📞 Phone: +1-800-222-4628

By using Airo Reserve, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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